Customer Service: "Is the Customer Always Right?"
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Customer Service: "Is the Customer Always Right?"
Jacob Miller
Product Description:
As a customer service representative, your goal is to help your customer solve his issue. You need to act professionally, be patient, and listen. Know your boundaries within the company and what you can or cannot do for the customer. Issues will occur, how you manage them is what matters.
Speaker(s) Details:
Dundee, OH
Partner of Trailway
